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Tuesday, August 28, 2007

How to Build a Better Website Without Building a Website

How to Build a Better Website Without Building a Website
By Richard D S Hill (c) 2007


The most important thing to consider, when first thinking about any website, is the user. Like so much marketing, websites are, unfortunately, too often developed 'inside out' (company focused) rather than 'outside in' (customer focused).
All website users have their own reasons and objectives for visiting a site. No matter how targeted, any website has to communicate with a wide range of individual users.

To be successful, therefore, every site has to give each and every user a thorough but simple presentation of the site's content so that the site achieves your objectives e.g. registrations, leads, sales.

To do this successfully, users want:



Simple Navigation

Navigation that is clear and consistent.

Probably the worst issue is 'lost visitors' ? those who are in a maze and don't know where they are in the site.

The site should always allow users to easily return to the home page and preferably get to any page with one click.

Studies have shown that users want to find things fast, and this means that they prefer menus with intuitive ranking, organization and multiple choices to many layers of simplified menus. The menu links should be placed in a consistent position on every page.



Clarity

Users do not appreciate an over-designed site.

A website should be consistent and predictable. For maximum clarity, your site design should be built on a consistent pattern of modular units that all share the same basic layout, graphics etc.

Designing Websites That Meet Their Objectives

Everything above is pretty simple, but how do you ensure that you can achieve it?

The answer is website architecture ? an approach to the design and content that brings together not just design and hosting but all aspects of function, design, technical solutions and, most importantly, usability.

The distinction may seem academic but imagine trying to publish a magazine using just graphic design and printing whilst ignoring content and editing. It just would not work yet that's what too many people still try to do.



Website Architecture

Defining a website using web architecture requires:

- Site maps
- Flow charts
- Wireframes
- Storyboards
- Templates
- Style guide
- Prototypes

This planning saves you (the client) money. The better the site map, flow chart, wireframe, storyboard, templates, style guide and prototype the more time and money you save because it gives the designer who has to do the graphics and the developer who has to do the programming a blueprint.

We are constantly amazed that people who wouldn't think about building a house, car, ship or whatever will still build a website without an architectural plan.

The benefits include:

- Meeting business goals
- Improved usability
- Reducing unnecessary features
- Faster delivery
- Site Maps

Many people are familiar with site maps on web sites which are generally a cluster of links.

An architectural site map is more of a visual model (blueprint) of the pages of a web site.

The representation helps everyone to understand what the site is about and the links required as well as the different page templates that will be needed.



Flow Charts

A flowchart is another pictorial or visual representation to help visualize the content and find flaws in the process from say merchandise selection to final payment.

It's a pictorial summary that shows with symbols and words the steps, sequence, and relationship of the various operations involved and how they are linked so that the flow of visitors and information through the site is optimized.



Wireframes

Wireframes take their name from the skeletal wire structures that underlie a sculpture. Without this foundation, there is no support for the fleshing-out that creates the finished piece.

Wireframes are a basic visual guide to suggest the layout and placement of fundamental design elements on any page. A wireframe shows every click through possibility on your site. It's a "text only" model to allow for the development of variations before any expensive graphic design and programming, but one that also helps to maintain design consistency throughout the site.

Creating wireframes allows everyone on the client and developer side to see the site and whether it's 'right' or needs changes without expensive programming. The goal of a wireframe is to ensure your visitors' needs will be met in the website. If you meet their needs, you will meet your objectives.

To create a wireframe requires dialogue. You and your developers talk, to translate your business successfully into a website. Nobody knows your business better than you and your developers should listen to ensure the resulting wireframe accurately represents your business. You, however, must answer the questions; questions such as:

- What does a visitor do at this point?
- Where can a visitor go from here?
- and ignore questions about what your visitor sees at this point. Sounds easy, but!



Storyboards

Storyboards were first used by Walt Disney to produce cartoons. A storyboard is a "comic" produced to help everyone visualize the scenes and find potential problems before they occur. When creating a film, a storyboard provides a visual layout of events as they are to be seen through the camera. In the case of a website, it is the layout and sequence in which the user or viewer sees the content or information.

However, the wireframe provides the outline for your storyboard. Developers and designers don't need to work in a vacuum - the wireframe guides every design, information architecture, navigation, usability and content consideration. Wireframes define "what is there" while the storyboards define "how it looks".



Templates and Style Guide

Templates are standard layouts containing basic details of a page type that separates the business (follow the $) logic from the presentation (graphics etc) logic so that there can be maximum flexibility in presentation while disrupting the underlying business infrastructure as little as possible.

Style guides document the design requirements for a site. They define font classes and other design conventions (line spacing, font sizes, underlining, bullet types etc.) to be followed in the Cascading Style Sheets (CSS) used to provide a library of styles that are used in the various page types in a web site.



Prototypes

A prototype is working model that is not yet finished. It demonstrates the major technical, design, and content features of the site.

A prototype does not have the same testing and documentation as the final product, but allows client and developers to make sure, once again, that the final product works in the way that is wanted and meets the business objectives.

Once you have built your virtual site, it's a lot quicker, easier and cheaper to build the real one.

How to Defend your Website from the Google Duplicate Proxy Exploit

How to Defend your Website from the Google Duplicate Proxy Exploit
By Sophie White (c) 2007


There is a current and active way to knock a website out of Google's search engine results. It's simple and effective. This information is already in the public domain and the more people that know about it, the more likelihood there is that Google will do something about it. This article will tell you how it works, how to get a website knocked out of the search engine rankings, but most importantly, how to defend your own website from having it happen to you.
To understand this exploit, you must first understand about Google's Duplicate Content filter. It's simply described thus: Google doesn't want you to search for "blue widget" and have the top 10 search terms returned copies of the same article on how great blue widgets are. They want to give you ONE copy of the Great Blue Widget article, and 9 other different results, just on the off chance that you've already read that article and the other results are actually what you wanted.


To handle this, every time Google spiders and indexes a page, it checks it to see if it's already got a page that is predominantly the same, a duplicate page if you will. Exactly how Google works this out, nobody knows exactly, but it is going to be a combination of some or all of: page text length, page title, headings, keyword densities, checking exactly copy sentence fragments etc. As a result of this duplicate content filter, a whole industry has grown up around trying to get round the filter. Just search for "spin article".


Getting back to the story here, Google indexes a page and lets say it fails it's duplicate content check, what does Google do? These days, it dumps that duplicate page in Google's Supplemental Index. What, you didn't know that Google has 2 indexes? Well they do: the main one, and a supplemental one. Two things are important here: Google will always return results from their Main index if they can; and they will only go to the Supplemental index if they don't get enough joy from their main index. What this means is that if your page is in the supplemental index, it's almost certain that you will never show up in the Search Engine Ranking Pages, unless there is next to no competition for the phrase that was searched for.


This all seems pretty reasonable to me, so what's the problem? Well there's another little step I haven't mentioned yet. What happens if someone copies your page, let's say your homepage of your business website, and when Google indexes that copy, it correctly determines that it's a duplicate. Now Google knows about 2 pages that it knows are duplicates, it has to decide which to dump in the supplemental index, and which to keep in the main one. That's pretty obvious right? But how does Google know which is the original and which is the copy? They don't. Sure they have some clever algorithms to work it out, but even if they are 99% accurate, that leaves a lot of problems for that 1% of times they can get it wrong!


And this is the heart of the exploit, if someone copies your website's homepage say, and manages to convince Google that *their* page is the original, your homepage will get tossed into the supplemental index, never to see the light of day in the Search Engine Ranking Pages again. In case I'm not being clear enough, that's bad! But wait, it gets worse:


It's fair to say that in the case of a person physically copying your page and hosting it, you can often get them to take it down through the use of copyright lawyers, and cease and desist letters to ISP's and the like, with a quick "Reinclusion Request" to Google. But recently there's a new threat that's a whole lot harder to stop: the use of publicly accessible Proxy websites. (If you don't know what a Proxy is, it's basically a way of making the web run faster by caching content more local to your internet destination. In principle, they are generally a good thing.)


There are many such web proxies out there, and I won't list any here, however I will describe the process: they send out spiders (much like Google's) and they spider your page, take your content, then they host a copy of your website on their proxy site, nominally so that when their users request your page, they can serve up their local copy quickly rather than having to retrieve if off your server. The big issue is that Google can sometimes decide that the proxy copy of your web page is the original, and yours is not.


Worse again, there's some evidence that people are deliberately and maliciously using proxy servers to cache copies of web pages, then using normal (white and black hat) Search Engine Optimization (SEO) techniques to make those proxy pages rank in the search engine, increasing the likelihood that your legitimate page will be the one dumped by the search engines' duplicate content filters. Danger Will Robinson!


Even worse still, some of the proxy spiders actively spoof their origins so that you don't realise that it's a spider from a proxy, as they pretend to be a Googlebot for example, or from Yahoo. This is why the major search engines actively publish guidelines on how to identify and validate their own spiders.


Now for the big question, how can you defend against this? There are several possible solutions, depending on your web hosting technology and technical competence:


Option 1 - If you are running Apache and PHP on your server, you can set the webhost up to check for search engine spiders that purport to be from the main search engines, and using php and the .htaccess file, you can block proxies from other sources. However this only works for proxies that are playing by the rules and identifying themselves correctly.


Option 2 - If you are using MS Windows and IIS on your server, or if you are on a shared hosting solution that doesn't give you the ability to do anything clever, it's an awful lot harder and you should take the advice of a professional on how to defend yourself from this kind of attack.


Option 3 - This is currently the best solution available, and applies if you are running a PHP or ASP based website: you set ALL pages robot meta tags to noindex and nofollow, then you implement a PHP or ASP script on each page that checks for valid spiders from the major search engines, and if so, resets the robot meta tags to index and follow. The important distinction here is that it's easier to validate a real spider, and to discount a spider that's trying to spoof you, because the major search engines publish processes and procedures to do this, including IP lookups and the like.



So, stay aware, stay knowledgeable, and stay protected. And if you see that you've suddenly been dumped from the Search Engine Rankings Pages, now you might know why, how and what to do about it.

Web 2.0: Are We Bowing To A False Messiah?

Web 2.0: Are We Bowing To A False Messiah?
By Barry Densa (c) 2007

Are you absolutely beside yourself - giddy with delight because Web 2.0 has finally arrived to help you sell more, sell faster, make you richer, smarter, sexier, and lower your triglyceride levels?
Whoops, I'm sorry... do you even know what Web 2.0 is?

Web 2.0, in a nut shell, is the latest evolution in the online experience. The World Wide Web is now... ready... here it is: a tad more interactive, technologically speaking.

Where does Web 1.0 end and Web 2.0 begin - Beats the heck out of me! I'm basically your average techno-phobe - the proverbial anti-Geek, if you will.

Nevertheless, Web 2.0 typically refers to an assortment of internet-based communication tools and services - such as social networking sites, wikis, and "new and improved" chat functionalities.

Writing a book review on Amazon.com is apparently considered Web 1.0 technology.

I know all of this is a big whoop for some of you, but for others it's equivalent to the coming of the messiah (for either the first or second time, depending on which operating system you're laboring under).

Is Web 2.0 a Boon or a Bane for Consumers and Countries?

For most marketers, their company's website has been a rather static billboard of sorts. But now, thanks to Web 2.0, a website can provide visitors, prospects, customers and selected victims, with a certain degree of "give and take".

You can talk to them, they can talk to you; you can learn more about them, they can learn more about you; they can "experience" you, you can "experience them" - in short, the level of communication through a computer screen has been enhanced.

Some though fear that Web 2.0 will enable online marketers to become even more intrusive and annoying... or liberating. China, Saudi Arabia and other fundamentalist and ideologically illogical regimes could be in for a big-time headache.

Nevertheless, Web 2.0 will eventually give way to Web 2.5, then Web 3.0 and 4.0 and so on, until ultimately, long after we're all dust, a computer screen will become a real - not virtual - portal into whatever exists on either side of the screen.

Actually, there probably won't be a screen anymore; it'll be more like a turnstile. Yes, the veil will have been lifted. And the tag line, "Reach out and touch someone", will have reached its fullest potential.

Here's the Problem...

Nothing has really changed. Web 2.0 will not sell your product or service for you. Web 2.0 will not negate the importance of salesmanship in print, in video, in audio, or any permutation or combination not yet assembled.

All the "old" requirements and admonitions about how to sell, and sell well, are still in full force.

The Top 10 Steps to Sell Your product - Even When Using Web 2.0



1. You need to identify a qualified market - those who are ravenously hungry for your product or service. Throwing mud on the wall and praying it will stick, won't work - never has, never will.



2. You need a hi-quality product or service that will satisfy your market's hunger, or fix their pain. No snake-oil scams permitted.



3. You need to know how to grab your market's attention in a stimulating and compelling way, so they know your product or service exists. Waiting for the telephone to ring is not a marketing strategy.



4. You need to prove your product or service's value, unequivocally detailing at length - why and how your product is worth the price asked. Nothing is obvious when it comes to selling.



5. You need to make an irresistible offer. Why must your target market buy your product or service - and buy it now. Not to buy and not to believe is everyone's natural first choice.



6. You need to remove all risk - by offering a solid, confidence-building guarantee. "Trust me" is not a guarantee.



7. You need to anticipate all possible objections, and overcome them. And don't think for a moment there won't be any. There will always be objections and concerns - especially for a first-to-market product or service.



8. You need to ask for the order! Bashfulness and timidity has no place in sales. Ask, and only then shall you receive. Forget this, and you can forget the sale.


9. You need to clearly explain what your prospect must do, step by step, in order to buy, subscribe or inquire. Lead them to your order page.


10. Take nothing for granted.


Web 2.0 is a tool - another road to get you to market. It will not replace salesmanship. It can though make online marketing and sales more effective... if you know what it takes to wrap up a sale in the first place.

10 Truths About Obtaining Better Google Rankings

10 Truths About Obtaining Better Google Rankings
By Kevin Gallagher (c) 2007

Introduction
I have read hundreds of articles telling me how to get better rankings in Google. Some of this advice was very good and some was not. Here you will find 10 truths about getting better rankings in Google that I personally have found to be true after years of research. So let's cut through the fat and get to the lean meat of the subject.



1. The Quick Fix
First the bad news, unfortunately there are no quick fixes in creating higher rankings in Google. You have to have a lot of patience in the search engine optimization game. It will take months for your efforts to come to fruition. That's why it's important to get things right from the start and plan out your strategy.



2. Keywords
Keywords are the most important part of search engine optimization. You must do your keyword research before starting your website if you can, because this will form the basis of all your search engine optimization.

There is no point going for broad keywords such as "website design" since there is too much competition for those keywords and you will find it very difficult, if not impossible, to reach the top spot in Google. You are better off using long tail niche keywords. They will have a smaller search volume, but it will be easier to obtain top position. People are more likely to find what they are looking for with long tail keywords. For example, if someone needs a website, they may type "web design" into Google and visit a few websites. They may then discover they also need hosting and a domain name and do another search for "website design hosting and domain name services" and this may be your niche keyword or key phrase.

How do you find keywords that people are searching for? Well a good free tool can be found at SeoBook or, if you want something more professional, you can use wordtracker an excellent service for finding niche keywords. You should try and get at least 10 keyword phrases.

Once you have found your keywords, do a search with them on Google. First of all look at how many results there are. If it's in the millions, then maybe your keywords are not that good and would be too competitive.

If you can find keywords with results at about 50,000, then you could be onto a winner. You should also check out your competition. Click on the top result for your keyword in the SERPS (search engine results pages) and check out their pagerank. This will give you a rough idea of what you need to achieve to get top placement. Also, you should check to see how many links they have pointing to their website as this will give you a rough idea of how many links you will need to get to the top position. To do this, in the search box type link: www.thedomain.com and you will get a list of websites that link to that domain, but it's a good idea to do this in the Yahoo search engine because it provides a more extensive list of back links. Google will only show you a percentage of their links, usually pagerank 3 or higher.

Remember, these are only rough estimates because every website is different and less, more relevant links will achieve better results.



3. Title Tag
Google sees the title tag as the most important and relevant part of the webpage it retrieves. This is one of the few things you have any control over in Google's search results. The title tag is the underlined header for your result in the SERPS. It also appears at top of your browser window. Keep this descriptive and readable but at the same time include your newly found niche keywords. Google will also highlight the keywords in your title that were included in the search query.



4. Description Tag
The description tag is the description of the webpage which resides under the title tag in the results. Again use your keywords in here, maybe some of the lesser ones you discovered. This is the only other part of the results you have any control over. Google will also highlight the keywords in here that match the search query. Again remember to keep it descriptive and readable.



5. Domain Names
If you can, try and include your main keywords in your domain name. Google will highlight them when they match the search query. This can give your ranking a little boost bcause it will show that your website is relevant to the search query.



6. Content
Content is very important. If you have ever changing fresh, unique content on your website relating to your topic, Google will love you for it and other websites will link to you. In return, this will increase your rankings, but you should really be doing this anyway. A website with no changing content is a dead website. Your content should contain your keywords, but don't sp@m your content with your keywords. Use them at the start and end of your webpage and sprinkle them in-between. Also use them in your header text and even bold a few as this shows Google that these words bear more importance.



7. Pagerank
Why are people so obsessed with that little green bar on the Google tool bar? Well I'm here to tell you that you can stop obsessing about it right now.

The thing about the pagerank bar is it can be at least 3 months out of date as Google only updates it in roughly a 3-month cycle. Only Google knows your true pagerank which changes all the time. Google regularly spiders your website and scans for new content and links to show the most relevant content in its results. Therefore pagerank is pretty inaccurate.

The other thing people get confused about is that it's called pagerank not siterank. What I have determined is that your website will get assigned a pagerank figure and then it will be distributed through your indexed pages, for example if your website gets a figure of 5, then your home page may get a pagerank of 3 and your other pages get a 2 or maybe a 1 and so on. If these other pages also have links to them, this will increase their own individual pagerank.

The only advantage of that green bar that I can see is for exchanging links. You can get a rough idea of what a website's ranking is and you can decide whether or not to exchange links.



8. Linking
One-way links are better than 2 way links, but one-way links can be harder to obtain. Why should someone put your link on their website; what's in it for them? You can do this by writing articles like this one and submitting them to article websites, social media websites or on your own blog, but remember to add an author's bio which includes some links to your website.

Reciprocal links are easier to come by, but in the early stages, when you don't have a good pagerank will be more difficult to obtain. Once your pagerank increases you can be more selective of the pagerank you exchange with.

Don't forget about the guys starting out when your green bar starts to increase. If they have a website with good quality content, then you should consider linking with them. Remember we all need to start somewhere and today's page rank of 1 is tomorrow's pagerank 5. Try to link with relevant websites because Google likes this, and you will receive quality traffic from these websites for years to come.

Also, I have found a great little tool which checks potential link partners to see if they are linking to bad neighbourhoods. A link exchange with a penalized website could also result in a Google penalty for your site. The tool can be found at:

http://www.bad-neighborhood.com/text-link-tool.htm
Editor's Note: The page at the above URL might not be visible in all web browsers but is visible in Internet Explorer.



9. The Open Directory (DMOZ)
You should always submit your website to DMOZ since it can take an age to get listed there and Google uses these results in its organic results sometimes. I recently wrote an article discussing this topic and some people commented on this and said that they haven't submitted to DMOZ and their rankings are fine. This may be true, but one thing you should remember is that lots of directory websites use DMOZ results, which in turn will get you more one-way links.



10. Blogs
Blogs are loved by Google because they have lots of text and are constantly getting updated; so start your own blog on your website. Include articles, stories and anything that's related to your website. If you give people something of interest, they will come back for more and link to you.

That's all for now, take care and good luck! And remember, you only get out of something what you put in to it.

Saturday, August 18, 2007

SEO Or Page Rank? Which Is The More Important?

SEO Or Page Rank? Which Is The More Important?
By Peter Nisbet (c) 2007

Whether you believe in SEO or Page Rank and wonder which is more important, your thinking is irrelevant. You are wasting your time in wondering what is the correct answer to that question, since even if you knew it, there is little you could do to use that information.
Why do I say that? Because SEO, or search engine optimization, is a way of designing your website, and placing content in it, to satisfy search engine algorithms. Search engines are so sophisticated today that if you achieve that, then you will also satisfy visitors to your website. If you satisfy visitors to your website, then they will stay on the page they landed on and read it. They will then click to read other pages on your website and might even make a purchase.

Sure, some will leave right away, but if the search engines feel that your content is good enough for a high placement in their indices for the search term, or keyword, that your visitor used to get to your web page, then it is more likely that you will achieve a relatively high stick rate of people to your site than a lower one.

Now, consider if you thought Google PageRank more important (and PageRank is correct, not Page Rank). You would then spend more of your time trying to get links back to your website than you would properly optimizing your site and filling it with good content. If you were successful in that difficult job, then Google, and possibly other search engines, would list you a bit higher in their indices, not because their spiders thought your site was relevant to the search term used by the potential visitors, but because other websites thought so.

You will then get visitors to your website, and the page they land on would have to be relevant to the search term they used or they will immediately leave. If it is relevant, they will stay, perhaps visit other web pages and perhaps make a purchase.

So what is the difference? You get basically the same end result. How can you tell which is the more important. There is one simple way to do this, and one that I have used more than once. Design two websites round the same keyword. Make the keyword the name of the website and then apply classical theoretical SEO to one site, including some of the extra special tips that can make the difference between success and failure ? in fact that DO make that difference.

Now apply only minimal SEO to the other and make sure you have exactly the same content on each, but rewritten to avoid duplicate content or that would negate the test. However, with the second site, you must generate as many links back to your website as possible, using non-reciprocal links where possible, but reciprocal links where necessary. There are a few ways in which you can generate lots of one-way links to selected pages on your site, and you should make that your home page for the purposes of this test.

Wait 4 weeks then check Google, Yahoo and MSN for the position of each of your home pages. You will find that your first website will generally be listed higher for the keyword that both sites are built round. Check again about 3 months later, and you will likely find that website 2 will feature higher as the links start to take effect, but then the first site will overtake it as it generates its own links naturally. Basically, what this proves to me is that it is essential to optimize your website for search engines in the classical way, but that for best results you must also have a good level of links back to your website. There are simple, ways to achieve both, but that would be the topic of another article. However, in the end, if you apply both, then you will achieve best results. I know that there are exceptions to this, and I have highlighted them in some of my ebooks, but generally that is the case.

So, the answer to the question: SEO or Page Rank, is that neither is the more important. They are both equally important, but it is possible to do one better than the other and then you would be tempted to say that your way was best. But you would be wrong!

If you did find what was the best, you couldn't use that information since search engines rules are transitory but good honest content and classical SEO have always prevailed, as has a good number of links that others follow to reach your website.

The Best Page Layout and Design for Content Websites

The Best Page Layout and Design for Content Websites
By Miles Galliford (c) 2007

I was chatting to a veteran print publisher who had been producing magazines for over thirty years.
He shook his head in despair, as he told me that every year he sees new magazines hit the newsstands with the publications' titles placed vertically on the magazine cover.

"Whenever I see this," he said, "I know it has been produced by a new publishing company that does not understand the industry. Anyone with any experience of periodical publishing knows that publications with vertical titles fail, or at least have to change quickly to survive. The market has taught us this lesson hundreds, if not thousands of times, but still people make the same mistake."

This message is just as relevant to website layout as it is to magazine design. The web has been around for long enough that rules and best practices have emerged from years of trial and error by thousands of website owners. You can either go with the flow and be grateful that you can learn from the experience of others, or you can swim against the tide and try to convince the market that you are right and they are wrong.

I would suggest that swimming downstream is far easier and will give you a much greater chance of success.

To understand which layouts work you only need to look at the industry gorillas. These are the online content publishers who have been around for years, and who have tested just about every layout combination. Good examples are some of the most read websites on the internet including:


- BBC

- The Financial Times

- The Economist

- The Wall Street Journal



You will quickly start to recognize elements of the page layouts which are common across all these sites. Just as with print newspapers and magazines, these are the layouts that have proven to sit most comfortably with the reader and with the way online users want to consume content.

The key design and layout elements which should remain constant are: Masthead across the top ? the masthead is where the logo goes and usually the imagery that supports the subject matter on the website.

The left hand column should contain all the primary navigation, which should remain constant across the whole website. It should list all the main categories of the website, so users can find their way around from every page.

The right hand column on the homepage should provide navigation to individual pages in the site which you want to highlight. Or, it can be used for small applications, such as email newsletter sign-up, scrolling news headlines, links to the forum, etc. This column tends to disappear on the content pages to leave more space for the article and images.

Top menu bar ? some sites have most of their navigation in the top menu bar which goes across the page under the masthead (take a look at Guardian or Forbes as examples). I don't like this for two reasons. First, it restricts the number of menu links that you can have. Secondly, it usually means that the site has flash based drop down menus to enable them to accommodate more links. Flash menus are not user friendly. They force your reader to search for links to the content they are looking for. Don't make your user work for their answers. Also, search engines find it harder to index sites with flash menus.

Bottom menu bar ? This strip at the foot of every page tends to contain links to the site's terms and conditions, privacy statement, sitemap, etc.

The central column contains the content. On the homepage, this can be a combination of an introduction to the website and teasers to articles. On the content pages, the articles and images sit in the central column.

Search top right on every page ? this is the search box used to search the content of the website. This is a less rigid placement than it used to be, but you can't go wrong if you place it top right.

Time and date ? usually placed on the right hand side under the masthead. This is optional, but does give readers the impression that the site is up-to-date.

Within this layout there is a great deal of flexibility to add your own personality and styles, particularly when you overlay your design on the basic page structure. However, at all times your number one goal should be constant; that is to make your website simple and intuitive, for every reader that visits. To achieve this learn from those sites that have a lot of experience.

Don't be the person that puts a vertical title on the front cover!

Friday, August 10, 2007

5 Steps For Taking Your Product To Market

5 Steps For Taking Your Product To Market

Getting your product on the market requires exceptional product knowledge, creativity, imagination, persistence and energy. Here are five steps that can be implemented with low, or no cost. Now, in some cases, your "product" may be you! Are you a professional speaker? Success coach? Entertainer? ... Take these steps and get your product on the market in record time.



1. Create a Marketing Plan

An excellent marketing plan is essential and serves as the blueprint for your business success. Begin by confirming that there is in fact ... a market for your product. Many overlook this and end up making one of the most expensive mistakes of their lives. If there is a market for your product, get the most recent market synopsis for your business. Do your research online and at your local library or bookstore. There is a plethora of information and literature available to help you succeed. Speak to individuals who operate businesses like yours.

Next, do your homework. Write down your specific goals, objectives, and desired outcome for your business. After you've done this, you're ready to create your marketing plan. Be sure to include your:

- Product description
- Target market
- Customer demographics
- Price
- Competition
- Promotion
- Advertising
- Profit percentage
- Product Guarantee
- Product/liability Insurance
- Budget



2. Set a Launch Date

What is the exact date your product goes on a shelf, in a rack, in front of an audience, or online? Write it down. Your launch date not only gives you something to aim at, it helps keep you accountable. Your Launch Date is considered your debut, or grand opening. It is the day your customers line up throughout cyberspace -- or around the block -- to be the first in line to buy your product.

The launch date is typically set far enough ahead for a full-steam ahead marketing effort. Setting a launch date six months in advance is the minimum I would suggest for a strong marketing campaign. Anything less would compromise your efforts and results. Six or more months out increases the likelihood for great previews, reviews, blurbs and other publicity mediums. And be sure to arrange radio phone interviews and personal appearances with radio and television stations.



3. Work With a Business Coach or Small Group

Everyone can benefit from the guidance and support while putting their product on market. A business coach or a business support group can help you reach your destination. You can't help but benefit from the shared experience and knowledge of others. These resources can also help you hold yourself accountable for reaching your daily goals and objectives. The primary goals include helping you grow -- and stay -- in business. You can meet once a week, once a month, or even once a quarter. It's up to you.



4. Take Action Every Day

This tactic requires discipline and is one you cannot afford to overlook. You must do something everyday which moves you closer to putting your product on the market. Be sure you are advertising and utilizing both online and offline resources to do so. Go out and network and establish business relationships in your community. Join your chamber of commerce. Approach your niche market everyday with the intent to advance. Be creative, daring and tenacious. Pick up the phone and tell the people about you and how your product can change their lives for the better.



5. Sell, Sell, Sell!

Sell, sell, sell. But not without a specific strategy. Depending on your product and respective marketing plan, you may want to focus selling to individuals first, then small businesses. As you reach your goals, you are more than likely to open up to retail or wholesale. Business-to-business selling is fundamental in the success of many products. Todd Mogren, a successful Internet Marketer says, "We began selling to individuals. Lots of our growth today is coming from businesses, including IBM, UCLA and Ford."

Illustrate the low cost and benefits of your product. Break down the price to its smallest increment and make the benefit clear. For example,

"Enjoy delicious, high quality, coffee delivered to your home for less than 80 cents a day."

Get the picture?

If your product is a mail order item, factor in the appropriate expenses so when you package and ship it, you're not taking away from your profit. Your local post office can recommend the best mailing options. Visit www.usps.com They have excellent packaging tips. To your success! Article complements of, and as originally published in, Shamiracles Marketplace

Wednesday, August 8, 2007

10 Rules to Keep Your Website Visitors Engaged

10 Rules to Keep Your Website Visitors Engaged
By Deepak Dutta (c) 2007

Do you know that most visitors leave a website within 10 seconds of landing on the home page? And they may never return to the same site. To keep your website visitors stay longer, you need to engage them. Follow these 10 simple rules to build a set of core loyal visitors who will return to your site frequently.

1. If you have a brick-and-mortar business and you want an online presence, don't just hand over your printed brochure to the web developer for your site's content.

2. Get good text, picture, and video content related to your products or services and organize them into categories for your website publication. How do you get content? You can ask your kids to write content for you. Today's kids are information savvy and know how to do research on right topics. They can help take pictures and videos of your products and provide narrations. If you cannot leverage your kids talents and you don't have time to develop content, buy them from online sources, like distributors of private label rights to articles and stock photographs. You need a small content set to launch your web site.

3. Ask your developer for some sample websites he has developed in the past and review them. If you find clutter, music, unprofessional graphics, etc. in those sites, run away from the developer. Tell your web developer to use basic search engine optimization techniques for your web site. Use a developer who uses content management systems (CMS) to develop websites. You or your kids and spouse will be able to maintain and add content regularly to a CMS without much effort.

4. You must have an About US page in your website that explains the expertise of your company and your unique selling proposition. Also, you should provide a telephone number and an e-mail address for contact.

5. Publish a weekly tips section in your website. If you are in a business for a long time, you have a wealth of knowledge about your business, market, and technologies related to your business. Make it a habit of jotting down one tip every day. You will have plenty of tips for your weekly publication.

6. Don't use guest books, testimonials etc. These are so Web 1.0 concepts. Use a forum. Let your customers interact among themselves. Develop a value network. You get into the insights of your customers' minds by reading their posts and your visitors know your products and services by talking to each other. As a result, you will be able to provide improved products and services and ask for a premium price.

7. Promptly answer all your visitors' e-mail. This is one thing you should never delay. Use your visitors comments, e-mail, and other form of communications to generate ideas for new articles and tips.

8. Tell your web developer to include an RSS feed on your site and publish filtered news related to the market you serve and emerging technologies in that market. Don't use a weather report. Nobody comes to your site to check the weather.

9. Publish a frequently asked questions page related to your products and services. It helps save your visitors' time and effort when they are looking for information on a particular topic related to your website.

10. Did you know that the average person must be exposed to an offer around seven times before they will make a purchase? Make your website an advertising platform for your most popular items. Advertise them throughout your site but don't use any 'in-your face advertising' techniques. You can use side bars for this type of advertising with interesting anecdotes, pictures, etc. Be creative and use your imagination.

Your website is your publishing medium. It is not your online catalog. You want repeat visitors who spend their time at your site for valuable information. The possibility of visitors turning into a paying customers improves when they stick around your site longer.

Top 10 Tips for Using Web 2.0 to Promote Your Business

Top 10 Tips for Using Web 2.0 to Promote Your Business
By Kevin Stirtz (c) 2007

We hear a lot about "Web 2.0" these days. It sounds neat and it's trendy to talk about blogging and social media. But does it really affect our businesses? Is Web 2.0 just for kids and tech-hipsters or is it something we business owners should use to help promote our businesses?

I can't tell you if Web 2.0 is right for your business, but I can tell you it's something to be aware of. Ignoring it means ignoring a possible tool that could be valuable in helping you get more customers.

So, to help you get started in thinking about Web 2.0 for your business, here are some things for you to consider.

1. Have a plan

Don't dive in just because it's cool or because you read an article about it. Be clear about what you're trying to accomplish, how much you're willing to invest and what time frame you are working on. Like any aspect of your business - plan ahead.

2. Make sure your target audience is online

Web 2.0 tools are fun but useless if the people who see your stuff don't want what you offer. Or if they don't look to the Web for information to help them buy what you sell, then your efforts will be less effective. Like any marketing channel, it only works if your prospective customers are there to see (or hear) your message and they are receptive to it.

3. Create good content

Web 2.0 is the social web, but it's still content-driven. Lousy content leads to lousy marketing, no matter how flashy it is. Make your content relevant, interesting and real. Put yourself in your customer's shoes and answer their questions with your content.

4. Don't sell

Help, inform, educate but do not sell. Web 2.0 is all about people connecting by helping each other. No salesmen allowed! Think education, not advertising. Deliver useful, nuts and bolts stuff or honest opinions they can believe. That's how you build credibility and trust that lead to new customer relationships.

5. Start with a free hosted blog

Wordpress and Blogger both have very useful and simple blogs you can setup for free. Use them to start blogging and get a feel for how it works and how people use Web 2.0. Dip your toe in the water before diving in.

6. Talk to kids

Chat with some kids (ages 8 to 18) and find out how they use the web. They are the trend-setters. What they're doing now, the rest of us will be doing soon. Learn what they do and why. This helps you understand the web from a different perspective.

7. Do it yourself

Web 2.0 is about being real. It's real people connecting with each other. It's okay to hire a pro to advise you. But to keep it genuine, make sure you or your employees create the content and do the work. Otherwise people will know you're faking it.

8. Buy a camcorder and start shooting

Go to Best Buy or Radio Shack and buy an inexpensive camcorder, tripod and lapel microphone. Buy 20-30 tapes too. Then take a weekend and shoot film. Practice, practice, practice. Get comfortable being on camera so you're not nervous or dorky. Then, write a funny or useful how-to sketch and film it. Use Microsoft MovieMaker to edit and then upload to YouTube.com.

9. Buy an inexpensive audio recorder

MusicBarn.com has a package that includes M-Audio's MobilePre USB recording interface. Add a microphone and you have a high quality setup to record podcasts and MP3 audio files whenever you want. Then buy NGWave sound editing software to make it sound professional and you're in business.

10. Surf 'till it Hurts

Surf blogs, YouTube, Google Videos, Del.icio.us, Digg, Reddit, StumbleUpon, Technorati and other social media websites. Get a feel for how they work and who goes there. Become part of some social media communities. Make new friends online. Immerse yourself in the Web 2.0 culture so you know how it works and if it might fit your marketing plans.

Top 10 Tips for Using Web 2.0 to Promote Your Business

Top 10 Tips for Using Web 2.0 to Promote Your Business
By Kevin Stirtz (c) 2007

We hear a lot about "Web 2.0" these days. It sounds neat and it's trendy to talk about blogging and social media. But does it really affect our businesses? Is Web 2.0 just for kids and tech-hipsters or is it something we business owners should use to help promote our businesses?

I can't tell you if Web 2.0 is right for your business, but I can tell you it's something to be aware of. Ignoring it means ignoring a possible tool that could be valuable in helping you get more customers.

So, to help you get started in thinking about Web 2.0 for your business, here are some things for you to consider.

1. Have a plan

Don't dive in just because it's cool or because you read an article about it. Be clear about what you're trying to accomplish, how much you're willing to invest and what time frame you are working on. Like any aspect of your business - plan ahead.

2. Make sure your target audience is online

Web 2.0 tools are fun but useless if the people who see your stuff don't want what you offer. Or if they don't look to the Web for information to help them buy what you sell, then your efforts will be less effective. Like any marketing channel, it only works if your prospective customers are there to see (or hear) your message and they are receptive to it.

3. Create good content

Web 2.0 is the social web, but it's still content-driven. Lousy content leads to lousy marketing, no matter how flashy it is. Make your content relevant, interesting and real. Put yourself in your customer's shoes and answer their questions with your content.

4. Don't sell

Help, inform, educate but do not sell. Web 2.0 is all about people connecting by helping each other. No salesmen allowed! Think education, not advertising. Deliver useful, nuts and bolts stuff or honest opinions they can believe. That's how you build credibility and trust that lead to new customer relationships.

5. Start with a free hosted blog

Wordpress and Blogger both have very useful and simple blogs you can setup for free. Use them to start blogging and get a feel for how it works and how people use Web 2.0. Dip your toe in the water before diving in.

6. Talk to kids

Chat with some kids (ages 8 to 18) and find out how they use the web. They are the trend-setters. What they're doing now, the rest of us will be doing soon. Learn what they do and why. This helps you understand the web from a different perspective.

7. Do it yourself

Web 2.0 is about being real. It's real people connecting with each other. It's okay to hire a pro to advise you. But to keep it genuine, make sure you or your employees create the content and do the work. Otherwise people will know you're faking it.

8. Buy a camcorder and start shooting

Go to Best Buy or Radio Shack and buy an inexpensive camcorder, tripod and lapel microphone. Buy 20-30 tapes too. Then take a weekend and shoot film. Practice, practice, practice. Get comfortable being on camera so you're not nervous or dorky. Then, write a funny or useful how-to sketch and film it. Use Microsoft MovieMaker to edit and then upload to YouTube.com.

9. Buy an inexpensive audio recorder

MusicBarn.com has a package that includes M-Audio's MobilePre USB recording interface. Add a microphone and you have a high quality setup to record podcasts and MP3 audio files whenever you want. Then buy NGWave sound editing software to make it sound professional and you're in business.

10. Surf 'till it Hurts

Surf blogs, YouTube, Google Videos, Del.icio.us, Digg, Reddit, StumbleUpon, Technorati and other social media websites. Get a feel for how they work and who goes there. Become part of some social media communities. Make new friends online. Immerse yourself in the Web 2.0 culture so you know how it works and if it might fit your marketing plans.

Wednesday, August 1, 2007

Improved Search Engine Rank: Google Page Rank Misconceptions

Improved Search Engine Rank: Google Page Rank Misconceptions
By Peter Nisbet (c) 2007

Improved search engine rank is attainable through good search engine optimization, part of which is the maximizing of your Google Page Rank through intelligent linking with other web pages. In this first part of 2 on the subject of Google Page Rank, we will look at the argument for attaining high listings through a linking strategy.

Google Page Rank is a buzz term at the moment since many believe it to be more important to your search engine listing than search engine optimization. If we ignore for the moment the fact that Page Rank is, in itself, a form of SEO, then there are arguments for and against that belief.

Before we investigate these arguments, let's understand some fundamentals of search engine listings. First, most search engines list web pages, not domains (websites). What that means is that every web page in a domain has to be relevant to a specific search term if it is to be listed.

Secondly, a search engine customer is the person who is using that engine to seek information. It is not an advertiser or the owner of a website. It is the user seeking information. The form of words that is used by that customer is called a 'search term'. This becomes a 'keyword' when applied to a webmaster trying to anticipate the form of words that a user will employ to search for their information.

A search engine works by analyzing the semantic content of a web page and determining the relative importance of the vocabulary used, taking into account the title tags, the heading tags and the first text it detects. It will also check out text related contextually to what it considers to be the main 'keywords' and then rank that page according to how relevant it calculates it to be for the main theme of the page.

It will then examine the number of other web pages that are linked to it, and regard that as a measure of how important, or relevant to the 'keyword', that the page is. The value of the links is regarded as peer approval of the content. All of these factors determine how high that page is listed for search terms that are similar contextually to the content of the page.

Without doubt, there are web pages that are listed high in the search engine indices that contain very little in the way of useful content on the keywords for which they are listed, and have virtually no contextual relevance to any search term. However, a careful investigation of these sites will reveal two things.

The first is that many such web pages are frequently listed highly only for relatively obscure search terms. If a search engine customer uses a common search term to find the information they are seeking, they will very rarely be led to a site that has little content other than links, but it is possible. The second is that they contain large numbers of links out to other web pages, and it can be assumed that they have at least an equal number of web pages linking back.

It is possible to find such web pages for many keywords. An example is on the first page on Google for the keyword 'Data VOIP Solutions'. There is a website there that is comprised only of links. The site itself has little content, but every link leads to either another website that provides useful content, or another internal page full of more links and no content. That is how links can be used to lift a web page high in the SE listings.

Such sites frequently contain only the bare minimum of conventional search engine optimization, but the competition is so low that they gain high listings. You will also find them to contain large numbers of internal pages, every one of which contain the same internal and external links.

It is true, therefore, that it is possible to get a high listing without much content, but with a large number of links. However, is that a legitimate argument for those promoting links against content? Could you reasonably apply that strategy to your website? Could a genuine website really contain thousands of links to other internal pages and external pages on other websites, and still maintain its intended purpose?

In the second part of this article, titled 'Search Engine Rank: Google Page Rank Misconceptions' I will explode some myths about Page Rank, and explain how many people are wasting their time with reciprocal links, and perhaps even losing through them. It may be that a linking strategy is not so much an option, as a choice between the type of website that you want: to provide genuine information or to make money regardless of content.

Improved search engine rank might be synonymous with Google Page Rank, but perhaps only if you want to sacrifice the integrity of your website.




Part 2

Improved search engine rank is difficult enough to obtain without you having to trawl through all that has been written about Google Page Rank in order to find the truth. There are many misconceptions about Page Rank, and Part 2 of this article dispels the most common of them, the first being that Yahoo and MSN have their own version.

In fact this is not so. Yahoo had a beta version of a 'Web Rank' visible for a while, ranking complete websites, but it is now offline. MSN has no equivalent as far I can ascertain. The term 'PageRank' is a trade mark of Google, which is why I refer to it as Page Rank and not PageRank. A small difference, but a significant one.

If you are one of those that believe that the more links you can get to your website the better, then you are wrong. When Google started the Page Rank frenzy by putting that little green bar on their toolbar, they didn't realize the consequences of what they were doing. People fought to get as many links to their website as possible, irrespective of the nature of the websites to which they were linking.

That is misconception Number 2. You do not link to websites, you link to web pages, or should I say, you get links back from web pages, not websites. It is, after all, the link back that counts isn't it? The link away from your site doesn't count. Wrong! Misconception Number 3. The link to your web page counts no more than the link away from your web page. In fact, it could count less. You could lose out in the reciprocal linking stakes if your web page is worth more than the other person's.

Let's dispel that misconception right now. When you receive a link from a web page (not web site) you get a proportion of the Google Page Rank of that web page that depends on the total number of links leaving that page. When you provide a link to another web page, you give away a proportion of your Page Rank that depends on the number of other links leaving your web page.

The Page Rank of the website you get a link from is irrelevant, since that is generally the rank of the Home Page. You will likely find that all these great links you think you have from PR 7 or 8 websites are from a links page that has a PR of ZERO! So you get zilch for the deal. If you are providing them with a link from a page on your site even of PR 1, then you lose! Most people fail to understand that.

No incoming link can have a negative effect on your PR. It can have a zero effect, but not negative. However, if you have an incoming link with zero effect, and an outgoing reciprocal link with a positive effect to the target page, then you will effectively lose PR through the deal. Every web page starts with a PR of 1, and so has that single PR to share amongst other pages to which it is linked. The more incoming links it has, the higher PR it can have to share out.

If your page has a PR of 4 and has three links leaving it, each gets twice the number of PR votes than if 6 links leave it. Your page with a PR of 4 has to get a similar number of PR votes incoming as it gives away to retain its PR. In simple terms, if your PR 4 page is getting links from a PR 8 page with 20 links leaving it, you lose out big time! It's simple math.

No page ever gives away all of its PR. There is a factor in Google's calculation that reduces this to below 100% of the total PR of any page. However, that is roughly how it works. You don't get a proportion of the whole website ranking; you only get part of the ranking of the page on which your link is placed. Since most 'Links Pages' tend to be full of other outgoing links, then you won't get much, and will likely get zero.

That is why automated reciprocal linking software is often a waste of time. If you want to make the best of linking arrangements, then agree with the other webmaster that you will provide each other with a link from equally ranked pages. That way both of you will gain, and neither loses. Some software allows you to make these arrangements.

Another misconception is that only links from external web pages count. In fact, links between your own web pages can be arranged to provide one page with most of the page rank available. Every page has a start PR of 1, so the more pages you have on your site then the more PR you have to play with and distribute to pages on your website of your choice.

Search engine rank can be improved by intelligent use of links, both external and internal, but Google Page Rank does not have the profound effect on your search engine listing that many have led you to believe. Good onsite SEO usually wins so keep that in mind when designing your website.
How to Build a Better Website Without Building a WebsiteHow to Defend your Website from the Google Duplicate Proxy ExploitWeb 2.0: Are We Bowing To A False Messiah?10 Truths About Obtaining Better Google RankingsSEO Or Page Rank? Which Is The More Important?The Best Page Layout and Design for Content Websites5 Steps For Taking Your Product To Market10 Rules to Keep Your Website Visitors EngagedTop 10 Tips for Using Web 2.0 to Promote Your BusinessTop 10 Tips for Using Web 2.0 to Promote Your BusinessImproved Search Engine Rank: Google Page Rank Misconceptions | Search Engine Optimization (SEO) | PageRank